The biggest challenge for a startup founder is hiring because your company is only as good as the people building it. Since the size of the teams at startups is relatively small, any addition to your talent pool can potentially drive growth in the company or simply disrupt it. But that isn’t entirely the challenge […]

Varun Shoor is the Founder of Kayako, a customer service software company based in London, United Kingdom. Varun started in 2001, bootstrapped the company, and exited in 2018. Kayako was acquired by ESW Capital. And this is how it all started. Varun came across a product called wonder desk and decided to make an open-source version. […]