Avinash Raghava

“You know what, you should speak to Suren?” she said. I hadn’t yet met Surendran Balchandran (or Suren, as everyone knows him). But when Prukalpa vouches for someone, you don’t question it. Almost the same day, I pinged her asking for an introduction. What followed was one of the most surprising experiences of my life. He was quiet in early meetings—attending, taking notes, nodding along. But then came event day, and it was like watching a submarine surface. Suren was on top of everything, executing flawlessly, spotting failure points, and quietly putting processes in place to avoid them.

“I am in,” said Shashank Kumar, co-founder of Razorpay, leaning back on his chair. I hadn’t completed my pitch, but Shashank’s mind was made up. There wasn’t much to say, so I pocketed my iPhone, stood up, thanked him, and left. He had just agreed to sign a not-insignificant cheque for our efforts. 

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Her Twitter persona was fierce, fearless, and formidable. She pulled no punches. I had found a line to connect with her. But I wasn’t convinced. I wanted to know more. So, I reached further into the ecosystem.